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Frequently Asked Questions

Troubleshooting

I Can't Log In
Date Added: Sunday 08 February, 2009
Please follow the following instructions: Check your login details. Your login username is the email address you used for registration. It might be a ... more info
I paid for an order and the order was canceled, why?
Date Added: Sunday 08 February, 2009
Why was my order cancelled? Why did you refund my payment? If we returned your money to you and closed your order, it is most likely because we were ... more info
I want to cancel an order placed wrongly
Date Added: Sunday 08 February, 2009
Cancellation before payment If you have not paid for your order yet, there is no need to contact us to cancel it. We receive hundreds of 'test' ... more info